Resonant
Emotional Reflection Platform: From Echo Chambers to Empathy
Product Management
Innovation Strategy
PLATFORM
Challenge
This course challenged students to build systemic solutions for digital harms, applying platform strategy, behavioral economics, and business model innovation.
Solution
Outcome
Platform Ecosystem Architecture - Three interlocking experiences:
MoodxToneMap: Tracks user emotion during content interactions w contextual overlays that help users recognize cognitive and emotional biases.
Co-Navigation: A shared dashboard for families/educators to discuss and reframe digital usage patterns together.
Modular Learning: Curated emotional & media literacy exercises from trusted partners -- expanding to co-authored soft-skills learning.
Fair Business Model Design
Free public use for teens, with built-in behavioral nudges (e.g., reflection triggers).
Premium educator tools (e.g., guided lesson plans, wellness analytics).
Innovation Assessment (Ten Types Framework)
Resonant scored highly across experience innovation, ecosystem construction, and platform design. Addressed three core pillars from the course: Culturally Cool, Technologically Elegant, and Fair Business Model.
Platform Construction Toolkit & Deep Sketch
Fully articulated tech stack, data strategy, trial mechanisms, and behavioral hooks. Defined “second-order effects” to track emotional intelligence improvements over time.
Credits
Closing Thoughts
Resonant is more than a product—it's a provocation. It challenges the fundamental logic of engagement-first design and proposes a system that prioritizes meaningful reflection, emotional growth, and shared understanding. Built with modular components and a fair economic model, Resonant demonstrates how bold innovation can humanize digital life while creating business value.
METHODS
Framing & Deconstruction
Strategic Roadmap
Platform Thinking
Ecosystem Mapping
Innovation Typology Analysis
Tools
White-boarding Tools
Figma
team
Class
Innovation Frontiers
Strategists
Mariana Andrade
Kaley Murphy
Class - EY
Larry Keeley
Daniel Chichester
